EFFECTIVE DATE: March 02, 2023

AGENO & COMPANY - Inh. K.AGENO, NikanKitchen (referred to collectively with its affiliates as “Seller,” “we,” “us,” or “our”), collects information about you when you take advantage of our online services or visit or interact with any of our websites, including www.NikanKitchen.com (the “Site”). This privacy policy (the “Policy”) describes: (1) the types of information we may collect about you and your use of the Site; (2) how we may use and share that information; and (3) the choices you may make with respect to your personal information. This Policy does not apply to information you may provide or make available to us in other ways, such as when you shop in our stores or contact us by email or telephone.

1. Data collection on this Site

The processing of the Customer's personal data is necessary for the fulfilment of a contract to which the Customer is a party or for the implementation of pre-contractual measures which are taken at the Customer's request. This applies in particular to the use of the online shop, registration for the online shop or registration for the newsletter. The legal basis for such processing is Article 6 Para. 1 b) GDPR. In the event that the Customer uses the contact form, the personal data will be used exclusively to process his/her enquiry. The legal basis for such processing is the Customer's consent in accordance with Art. 6 Para. 1 a) GDPR. In the other cases in which personal data are processed, the processing takes place to protect the legitimate interests of the Responsible Party, namely to analyse the use of the website by Google Analytics and to integrate third parties. The legal basis for such processing is Art. 6 Para. 1 f) GDPR. The Responsible Party points out the Customer's right of objection. The Customer will receive further information under point 8 of this declaration.

You provide us with your personal information when you communicate with us through the Site, including when you:

• Purchase products on the Site;
• Registrate for the site;
• Subscribe to email newsletters or updates;
• Submit product reviews;
• Complete, submit, or otherwise participate in surveys or questionnaires; or
• Participate in contests, sweepstakes, or other promotions.

We collect non-public personal information you choose to provide, which may include your name, email address, billing and shipping addresses, telephone number, or credit card information. We also may maintain your responses to surveys and questionnaires that you may complete from time to time. Please do not submit information that you do not want us to have.

2. How we may use your data

We generally use your personal information to serve you, to improve our products and services, and to improve your consumer experience.

For example, we use personal information to provide products and services to you, communicate with you about those products and services, and enhance your experience on the Site. Specifically, your personal information may be used to process transactions, respond to questions, maintain online accounts, send you information about products or services that may be of interest to you, analyze and monitor visitor activity on the Site, provide product recommendations and reviews, publish the results of contests, sweepstakes, or other promotions, comply with our legal obligations, and develop a knowledge base regarding users of the Site.

In addition, we may combine your personal information with information that we receive from other sources, including from third party business partners. For example, we may use third party information to confirm contact information or to better understand your interests by associating demographic information with the information you have provided.

We may use the personal information you provide us to send you emails to invite you to participate in various programs, like surveys or focus groups. We may also email promotions and coupons to you to thank you for your feedback or participation in programs.

We process your personal information to operate, provide, and improve our services that we offer our customers. These purposes include:

• Purchase and delivery of products. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
• Provide, troubleshoot, and improve our Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve usability and effectiveness of our Services.
• Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with our Services.
• Communicate with you. We use your personal information to communicate with you in relation to our Services via different channels (e.g., by phone, email, chat). Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

3. How we may share personal information

The Seller may share your personal information with others for a number of different reasons. We may share your personal information to fulfill your requests, to provide you with information regarding products and services of ours or those of others, to comply with law, and to enforce our rights. We also may share personal information among our affiliated companies and to our successors or any of our brands or businesses.

If you purchase goods through our Site, we will have to provide credit card information or bank account information to our payment processor for payment purposes. We will also have to provide your name and address to the company that ships our merchandise. Similarly, we may share personal information with designers, manufacturers, distributors, licensees, marketing and advertising partners, and parties that provide services for the Site. We also may retain other companies and individuals to perform services on our behalf, and we may collaborate with other companies and individuals with respect to particular products or services (collectively, “Providers”). Examples of Providers include data analysis firms, credit card processing companies, customer service and support providers, email and SMS vendors, web hosting and development companies, and fulfillment companies. Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies. Some Providers also may collect information on our behalf from our Site. These third parties may be provided with access to personal information needed to perform their functions.

4. Security

No security program is impenetrable, and criminals have proven adept at circumventing widely adopted security safeguards, so we cannot guarantee the security of personal information. Accordingly, you acknowledge that you provide personal information to us at your own risk.

Any user or third party accessing our website or services is responsible for its own use of the website and the services. We are not responsible for any third party’s actions or its security controls with respect to information that third parties may collect or process via the website, services, or otherwise.

5. Cookies and other tootls that may collect your information

In addition to personal information you may provide directly to us, the Seller and its business partners may collect and store information about you and your use of the Site through cookies, tracking pixels, and other technologies (collectively, “Tools”). Cookies are small text files that are stored by your browser on your computer’s hard drive. We collect, use, and modify this information to better understand, customize, and improve your experience with the Site and other websites, services, and offerings as well as to manage our advertising. For example, we use web analytics services that leverage these Tools to help us understand how visitors engage with and navigate our Site, e.g., how and when pages on the Site are visited and by how many visitors. We are also able to offer our visitors a more customized and relevant experience on the Site by delivering, through the use of these Tools, content and functionality based on your preferences and interests. If you have provided us with personal information, e.g., through a registration or a request for certain materials, we may associate that personal information with information gathered through the Tools. This allows us to offer increased personalization and functionality.

6. Analytical tools and advertising

6.1 Google Analytics

To analyse the use of the website, the personal data of the customer, which are transmitted to the responsible person, are made available to the following recipient: - Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on the computer of the customer and facilitate analysis of the customer’s use of the website. Information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the United States and stored there. In case of activated IP anonymisation on this website, however, the IP address , is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the USA and truncated there. On behalf this website's owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website's operator with further services related to website and Internet usage. Google will not link the IP address transferred by the customer’s browser as part of Google Analytics with any other data held by Google. The customer may refuse the use of cookies by selecting the appropriate settings on the browser, however, the person responsible points out to the customer that in this case the customer may not be able to use all functions of this website. In addition, the customer can prevent data generated by the cookie and relating to their use of the website (including the IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout?hl=en The customer can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set which prevents the collection of data on future visits to this website: Disable Google Analytics. The customer can find more information on this at https://tools.google.com/dlpage/gaoptout?hl=en and at https://www.google.com/intl/en/analytics/privacyoverview.html (general information about Google Analytics and Data Privacy). Please note that the code "anonymizeIp” (“analytics.js”) has been added to Google Analytics on our website to guarantee anonymised registration of IP addresses (so-called IP masking). Personal data will not be made available to third parties without the written consent of the customer, unless this is required by law.

6.2 Google AdSense

This website uses Google AdSense, a service for embedding Google Inc. ("Google") advertising. Provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google AdSense uses so-called "cookies", text files which are stored on your computer and which allow an analysis of your use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons allow information such as visitor traffic to these pages to be evaluated. The information created by cookies and web beacons concerning the use of this website (including your IP address) and the delivery of advertising formats is transferred to a Google server in the USA and stored there. This information can be passed on by Google to its contracting partners. However, Google will not link your IP address with other data stored about you. “AdSense cookies” are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. You can prevent the installation of cookies by adjusting your browser software accordingly. However, we must advise you that in such a case you may not be able to fully utilise all functions of this website. By using this website, you declare your agreement to Google's processing of the data recorded by Google about you in the previously described manner and for the previously stated purpose.

6.3 Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. Provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behaviour on one device (e.g. your mobile phone), on other devices (such as a tablet or computer). Once you give your permission, Google will link your web and app browsing history to your Google Account for that purpose. This way, the same personalised advertising messages can be delivered to every device you sign in to with your Google Account. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/. The summary of the data collected in your Google Account is based solely on your consent, which you can submit or revoke to Google (Art. 6 (1) lit. a GDPR). For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing anonymous user behaviour for promotional purposes. For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

6.4 Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). In the context of Google AdWords we use the so-called conversion tracking. When you click on an ad served by Google, a cookie is set for conversion tracking. Cookies are small text files that your Internet browser stores on your computer. These cookies expire after 30 days and are not used to personally identify users. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users. If you do not want to participate in tracking, you can opt out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. They are then not included in the conversion tracking statistics. “Conversion cookies” are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. If a cookie is deactivated, the functionality of the website may be restricted.

6.5 Facebook Pixel

Our website uses the visitor action pixel of Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for conversion measurement. These allow the behaviour of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization. The data collected is anonymous for us as operators of this website and we cannot use it to draw any conclusions about our users' identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy Facebook Data Policy Guidelines. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used. Please see Facebook’s privacy policy for more information on how we protect your privacy: https://www.facebook.com/about/privacy/. You can also use the remarketing function “Custom Audiences” in the “Settings for Advertisements” section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen deactivate. To do so, you will first need to log into Facebook. If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/uk/your-ad-choices.

7. Social Media Plugins

7.1 Facebook

Our pages include plugins from the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/. By accessing our website, the plugin will create a direct connection between your browser and the Facebook server. This will inform Facebook that you have visited our website with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to assign the visit to our website to your user account. Please note that as the owner of the website, we do not receive any knowledge of the content of the data transmitted or of how it is used by Facebook. For more information, please see Facebook's Privacy Policy: https://de-de.facebook.com/policy.php. If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account. This website also uses the product Website Custom Audiences of the social network Facebook. This product generates a non-reversible, non-personal checksum (hash value) from your usage data that can be sent to Facebook for analysis and marketing purposes. For further information about the purpose and scope of data collection and the further processing and use of the data by Facebook as well as your setting options for the protection of your privacy, please refer to Facebook's data protection guidelines, which can be found at https://www.facebook.com/ads/website_custom_audiences/ and https://www.facebook.com/privacy/explanation. If you wish to object to the use of Facebook Website Custom Audiences, you can do so at https://www.facebook.com/ads/website_custom_audiences/.

7.2 Twitter

Our pages include functions of the Twitter service. These functions are provided by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of the pages, we are not aware of the content of the data transferred or its use by Twitter. For more information, please see Twitter's Privacy Policy: https://twitter.com/privacy. You can change your Twitter privacy settings in your account settings at https://twitter.com/account/settings.

7.3 Google+

Our pages use functions of Google+. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Collection and disclosure of information: Use the Google+ button to publish information worldwide. The Google+ button gives you and other users personalized content from Google and our partners. Google stores both the information that you have given +1 for a content and information about the page that you viewed when you clicked +1. Your +1 can appear in Google services, such as search results or your Google profile, or elsewhere on websites and ads, along with your profile name and photo. Google records information about your +1 activity to improve Google services for you and others. To use the Google+ button, you need a public Google profile that is visible worldwide and must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name you used when sharing content through your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you. Use of information collected: In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics about users' +1 activity or share them with users and partners, such as publishers, advertisers or related websites.

7.4 YouTube

Our website uses plugins from Google's YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 Lit. f GDPR. For more information on how we handle user data, please see YouTube's Privacy Policy: https://www.google.de/intl/de/policies/privacy.

8. Opt-out

Although it is our hope that you find the display of advertising to you based on your anonymous interests valuable, if you would prefer not to participate in the services offered through these solutions, you can always opt-out of this activity by visiting the Network Advertising Initiative (NAI) website by clicking http://www.networkadvertising.org/managing/opt_out.asp.

9. Other Websites

The Site may contain links to websites of third parties who: (1) are not affiliated with us; (2) are outside our control; or (3) are not covered by this Policy (“Third-Party Websites”). Links provided to Third-Party Websites on the Site are provided to you only as a convenience, and the inclusion of any link does not imply reliability or endorsement by us of the content of any such Third-Party Websites. We are not responsible for the privacy practices of Third-Party Websites, which may collect and use information from you in a manner different than how we do so; accordingly, the use of such Third-Party Websites is entirely at your own risk. For relevant information, you should review the privacy statements or policies of any Third-Party Websites before using them. Other parties may collect information about your online activities over time and across different websites when you use our Site or services.

10. Accessing personal information

Please contact us if you have any questions or concerns about your personal information or require assistance in managing your choices.

To access, change, or delete your personal information, choose not to receive marketing or other promotional communications from us, or otherwise change your choices about how we use your personal information, or for any questions regarding this Policy, please: (1) update your account details online; (2) follow the unsubscribe instructions located at the end of any marketing communication from us; (3) email us at [email protected] Please be sure to include in any email or postal mail your full name, email address, postal address, and any message. Please note that such requests may take up to thirty (30) days to become effective.

11. TRANSFER OF DATA TO OTHER COUNTRIES

Any information you provide to NikanKitchen through the use of the Site may be stored, processed, transferred among, and accessed from Germany and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. However, NikanKitchen will handle your personal information in accordance with this Policy regardless of where your personal information is kept.

12. Questions

If you have questions or concerns about our privacy policy or practices, please contact us at [email protected].