Free shipping* over 60€ Reward Points on all orders Review (4.85)
Deutsch Deutsch English English 日本語 日本語
×
NikanKitchen
Sign In
English English Deutsch Deutsch 日本語 日本語
×
NikanKitchen
🏆 WORLD CUP SPECIAL ⚽ Football fever is rising, prices are falling! Enjoy the World Cup 2026 with NikanKitchen Special Event Take Part In Now!
Limited time offer – Celebrate the 2026 World Cup with us!

Customer Reviews

Your opinions are to us important! NikanKitch.com has always been trying our very best to provide our customers with a high quality of authentic Japanese and Korean cooking ingredients, snacks and drinks. Top customer services and fast delivery are also our daily mission to satisfy our customers. In order to meet your customers' expectations, we ask our customers about their shopping experiences at NikanKitchen. Here you can find what other customers say about NikanKitchen.

Site Review

Excellent
4.85 / 5.00
5 Star(s)
(93 %)
4 Star(s)
(4 %)
3 Star(s)
(1 %)
2 Star(s)
(< 1 %)
1 Star(s)
(1 %)
The grade is calculated from the 3055 NikanKitchen ratings. Overall, NikanKitchen has already collected 3055 reviews.
Products
(3055)

4.88 average based on 3055 reviews.

Customer Services
(3055)

4.86 average based on 3055 reviews.

Delivery
(3055)

4.81 average based on 3055 reviews.

How is the score calculated?

Our customer reviews are rated on a 1 to 5-star scale. We recalculate these scores daily to provide up-to-date dealer reviews across individual criteria such as packaging/delivery, products, and customer service. The overall evaluation you see reflects the general satisfaction of NikanKitchen.com customers.

How do customers leave evaluation?

We make it easy and secure to leave feedback. After our customers purchase directly from our shop, we send an email inviting the customers to create a review. Because we receive your direct reply, we guarantee that all reviews are genuine. Your feedback, rated from 1 to 5 stars, contributes to the overall satisfaction score for NikanKitchen.com.

It is rated 1 to 5 stars. Overall evaluation shows overall satisfaction of NikanKitchen.com. Please note that while all reviews are linked to a NikanKitchen customer account (email address), the reviews are only displayed anonymously without a full account name.

Products Review

(499)

4.54 average based on 499 reviews.

5 star
(392)
4 star
(47)
3 star
(23)
2 star
(12)
1 star
(25)
How Customer Reviews Work

At NikanKitchen, we believe in authentic feedback and transparency. Since our products are also distributed via wholesale and retail stores, we allow all users—not only registered online customers—to submit reviews. This ensures that every customer, regardless of where they purchased their product, can share their experience to help the community.

How do we verify reviews?

To ensure a trustworthy shopping experience, we distinguish between different types of feedback:

Verified Purchase: This label, accompanied by a shortened version of the reviewer's email address, is exclusively granted to reviews that our system can technically link to a completed order within the NikanKitchen online shop.

Not Verified Review: For reviews without a verifiable purchase history in our shop, we do not pre-verify whether the reviewer has actually purchased or used the product before publishing, as they may have acquired it through other retail channels.

Moderation & Product Updates

To maintain the quality of our community discussions, all comments are reviewed by our internal moderation team before publication to ensure they comply with our community guidelines. Please note that it may take 1–3 business days for your review to become visible.

To provide comprehensive guidance, we may also display reviews of a direct predecessor product in the event of minor changes, such as design updates or slight recipe adjustments.

Rating Scale & Privacy

Products are rated on a scale of 1 to 5 stars. To protect your privacy, we do not display full names. For reviews linked to a verified purchase, a shortened version of the associated email address is displayed (e.g., ni***). All other reviews are displayed as "Not verified review" without a name. Any email address provided during submission is for internal purposes only and will never be published.

Note: All prices displayed in our shop include VAT and exclude shipping costs. The exact shipping costs will be calculated and added during the ordering process.

* FREE Standard Delivery within Germany exclusively mainland only except islands.

As Honored By

Berlin Prestige Winner Japan Fooed Supporter