Shipments within Germany

* The shipping cost only within the German mainland. The German islands will be surchanged and will be contacted by NikanKitchen after you place your order. All orders within Germany are shipped via DPD or DHL. Shipping details and tracking information will be delivered by email once your order is shipped.
** The actual delivery days depend on the carriers. Please check the tracking status directly at the carriers once you recieve the shippment email with a tracking number from us.
*** To ensure that each frozen product arrives safely and optimally chilled, all frozen products are carefully delivered and shipped by hand with an icepack (ice gel) in an insulated bag made of a plastic fleece with excellent insulating performance. At the same time, the new product is particularly sustainable because the packaging consists of 80 percent recycled PET bottles. The insulated bag and ice pack are reusable.

Please note that despite the cold pack, the cooling function decreases after a while during transport and this product can be delivered defrosted in transit. Please keep it in the refrigerator and consume as soon as possible. Do not refreeze.

We also recommend express shipping (+ € 3.00 surcharge) as a shipping option for all refrigerated / frozen goods, delivery to the next working day after delivery guaranteed to service providers. It is particularly important in summer when the outside temperature is relatively higher than normal temperature. If you do not select this shipping option and the goods thaw or spoil, NikanKitchen is not responsible for this and the full invoice amount is still due. If you do not choose this express shipping option and the goods thaw or spoil, NikanKitchen is not responsible for quality problems during transport.

Shipments outside Germany

** Shipping cost varies by shipping country, weight and size. Please check more details about actual shipping costs.
** For perfect cooling, all frozen/frozen products are NOT shipped outside of Germany / within the EU.

** The actual delivery date depends on the carriers. Please check the tracking status directly at the carriers once you recieve the shippment email from us.